You can access your mailbox online via Webmail.
Email Address
Show Settings
This step-by-step guide walks you through setting up a new email account in Microsoft 365’s Outlook for Mac.
Replace `example.com` with your domain name.
First, Check Your Password
1. Check your password by logging into Webmail.
2. If you cannot log in, you have an incorrect password.
3. Forgotten passwords can be reset in the control panel. If you don’t have control panel access, ask your domain or web administrator to update it for you.
Add Your Email Account
1. Launch Outlook.
2. Select the ‘Outlook’ tab and then select ‘Preferences’.
3. Select ‘Accounts’.
4. If no accounts are listed, click the ‘Add Email Account’ button. If there are existing accounts, click the “+†button at the bottom left and then select ‘New Account’.
5. Enter your email address and click ‘Continue’.
Note: On the next window, Microsoft 365 defaults to Exchange. Select ‘Not Exchange’ at the top right to deselect this, as we do not support Exchange mailing on our hosting environment.
6. Select ‘IMAP’ or ‘POP’ (choose IMAP if you want to access your mail on more than one device, e.g., laptop and cell phone).
7. Enter the settings relevant to your mail account:
– Email address and User name: Your full email address (e.g., [email protected])
– Incoming Server name: `mail.` followed by your domain name (e.g., `mail.example.com`)
– Incoming server Port: 993 (IMAP) or 995 (POP)
– Outgoing Server: `smtp.` followed by your domain name (e.g., `smtp.example.com`)
– Outgoing server Port: 465
– Select Use SSL
8. Click the ‘Add Account’ button.
Your email account has now been added to Outlook for Mac.
