Setting Up Email in Outlook 2013
This guide will walk you through the process of setting up a new email account in Outlook 2013. If you encounter errors with an existing account, refer to our Troubleshooting guide.
Replace example.com with your domain name.
Before You Begin
1. Verify Your Password:
– Check your password by logging into Webmail. If you’re unable to log in, you might have an incorrect password. You can reset it via the control panel or contact your domain or web administrator if you don’t have access.
Auto Account Setup (Recommended)
1. Launch Outlook:
– Open Outlook 2013.
2. Add a New Account:
– Go to ‘File’ in the top left menu bar.
– Click on ‘Add Account’.
3. Enter Your Details:
– Input your details on the Auto Account Setup screen and click ‘Next’.
– Note: If you’ve lost your password, reset it via the control panel.
4. Automatic Configuration:
– Outlook will automatically configure your account as an IMAP account with the correct settings.
– That’s it!
5. Troubleshooting:
– If the auto setup fails, try the Manual Account Setup option below or consult our Outlook troubleshooting guide.
Manual Account Setup
If you prefer using POP or if domain propagation is incomplete, follow these steps:
1. Launch Outlook:
– Open Outlook and go to ‘File’ > ‘Account Settings’ > ‘Add Account’.
2. Choose Manual Setup:
– Select ‘Manual Setup or Additional Server Types’ and click ‘Next’.
3. Select Account Type:
– Choose ‘POP’ or ‘IMAP’ and click ‘Next’.
4. Enter Account Settings:
– Fill in the following details:
– Account Type: POP or IMAP
– Incoming Mail Server: Add “mail.” before your domain name (e.g., mail.example.com).
– Outgoing Mail Server (SMTP): Add “smtp.” before your domain name (e.g., smtp.example.com).
– User Name: Enter your full email address.
– For new hosting accounts, use the IP address instead of the Incoming & Outgoing mail servers.
5. More Settings:
– Click ‘More Settings…’.
6. Outgoing Server Settings:
– Go to the ‘Outgoing Server’ tab.
– Ensure ‘My outgoing server (SMTP) requires authentication’ is checked.
– Select ‘Use same settings as my incoming mail server’.
7. Advanced Settings:
– Click the ‘Advanced’ tab and verify the following:
– Incoming Server: 995 for POP or 993 for IMAP.
– Encryption Type: SSL.
– Outgoing Server (SMTP): 465.
– Encryption Type: SSL.
8. Finish Setup:
– Click ‘OK’, then ‘Next’.
– Allow the test to complete and click ‘Close’.
– Click ‘Finish’ to complete the setup.
Your email account is now configured and ready to use!
Additional Assistance
– For further help, consult our support resources or contact [email protected]
