Setting Up Email in Outlook 2016 or Microsoft 365
Learn how to configure a new email account in Outlook 2016 or Outlook for Microsoft 365 with this step-by-step guide. If you encounter any issues, refer to our troubleshooting guides for assistance.
Step-by-Step Guide
- Launch Outlook:
– Open Outlook on your computer.
- Navigate to File:
– Click on “File” in the top left corner of the Outlook window.
- Add Account:
– Select “Add Account” from the options displayed in the middle of the screen.
- Enter Email Address:
– Input your email address into the provided field.
- Advanced Setup:
– Choose “Advanced options” and then “Let me set up my account manually.” Click “Connect.”
- Account Type:
– Select either POP or IMAP. Use IMAP if you want to access your emails on multiple devices (e.g., laptop, cell phone).
- Server Settings:
– Refer to the settings shown in the “Show Settings” box at the top of this guide.
– Incoming mail server: add “mail.” before your domain name (e.g., mail.my-domain.co.za)
– Port: 993 (for IMAP) or 995 (for POP)
– Encryption method: SSL/TLS
– Ensure “Require logon using Secure Password Authentication (SPA)” is unticked.
– Outgoing mail server: add “smtp.” before your domain name (e.g., smtp.my-domain.co.za)
– Port: 465
– Encryption method: SSL/TLS
– Ensure “Require logon using Secure Password Authentication (SPA)” is unticked.
- Next Steps:
– Click “Next” to proceed.
- Enter Password:
– Enter your email account password when prompted.
- Setup Complete:
– Once verified, click “Done” to complete the setup process.
Troubleshooting and Additional Information
– Testing:
– Send a test email to ensure everything is functioning correctly.
– For troubleshooting, consult our guides specific to Outlook 2016 or Microsoft 365.
– Additional Notes:
– In rare cases, using “mail.domain” and “smtp.domain” may not work. Use the server name instead (e.g., www34.cpt1.host-h.net). Find your server name if needed.
